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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Shanna Sierra

September 3, 2023

5  out of  5 rating by Shanna Sierra
"We've been using Erin's State Farm office in Shoreline for several years. Other than the fact that we have found the best pricing with them by far, they have been great to work with on claims. Everyone in the office is super helpful, they are very efficient in dealing with new vehicles, flexible with turning cars on or off (teenage boys and their "upgrades"!), and attentive to our family's needs. State Farm was excellent in dealing with a comprehensive issue with our car being stolen and vandalized. Super pleased and would highly recommend."

Randy Morgan

September 1, 2023

5  out of  5 rating by Randy Morgan
"Fantastic group of agents. Everything is always about what is best for me and my family!"

IR & JR Ellis

August 23, 2023

5  out of  5 rating by IR & JR Ellis
"Very helpful. Made good recommendations that helped us contain costs but create the coverage we needed."

Caleb Stout

July 21, 2023

5  out of  5 rating by Caleb Stout
"Although I didn't end up staying with State farm. Fantastic insurance agent"

ocbazgi Abraham

May 17, 2023

5  out of  5 rating by ocbazgi Abraham
"Very Positive and informative handle her business professional"

Sven McNichols

May 17, 2023

5  out of  5 rating by Sven McNichols
"Erin Ison State Farm was easy to work with including: - Getting insurance quote - Speed of getting information to me. - Linking my two insurance accounts. - Nice people and quite helpful. - I have been with them for 17 years."

David DeMoss

April 25, 2023

5  out of  5 rating by David DeMoss
"I’ve been with State Farm and Erin for quite a few years.she is the best insurance person I’ve ever dealt with. she always takes care of her clients and is very very helpful with all their needs."

Nelly Alegre

April 15, 2023

5  out of  5 rating by Nelly Alegre
"Jessica was the agent who very nicely gave me a quote for a car insurance and after comparing with other companies this was the best option!"

Jean Powell

April 13, 2023

5  out of  5 rating by Jean Powell
"I have had the best experience, which is not something I’d expect to say for insurance. Caitie has been so responsive and quick and thorough, making every part of the process a breeze. And Erin has been super knowledgeable, helping me to mitigate risk in its entirety and making smart suggestions that give me piece of mind. I highly recommend working with this team, I didn’t know insurance could be so pleasant and so easy! I have now switched all policies over."

Nathan Cox

February 17, 2023

5  out of  5 rating by Nathan Cox
"Consummate professionals! They answered every question I had and then provided helpful information I might not have even considered. A delight to work with in putting together a policy for my condo."

Shawna Carter

February 17, 2023

5  out of  5 rating by Shawna Carter
"Amazing service! Wish I could give it 10 stars! By far my best insurance experience ever."

Deb Hildebrandt

February 16, 2023

5  out of  5 rating by Deb Hildebrandt
"Knowledgeable, professional and helpful. Really cute offices too!"

Mathnasium of Shoreline

February 11, 2023

5  out of  5 rating by Mathnasium of Shoreline
"Erin's team helped me replace my waterfront island HO insurance and provided exceptional customer service in a tricky situation."

Caitie Auld

February 9, 2023

5  out of  5 rating by Caitie Auld
"Honestly, the staff is amazing. 😉"


October 27, 2022

5  out of  5 rating by 유창도
"(Translated by Google) We are a friendly and reasonable insurance company (Original) 친절하고 합리적인 보험사 입니다"

Casey McMillian

September 23, 2022

5  out of  5 rating by Casey McMillian
"I have had the most amazing experience! Quinn was an absolute delight. She was absolutely there for me. If I had a question she had an answer. I really appreciate it!"

Jason Alvarez

August 5, 2022

4  out of  5 rating by Jason Alvarez
"Quick and convenient"

Julia Dart

May 22, 2022

5  out of  5 rating by Julia Dart
"Erin Ison’s team is amazing… every time I have a question or any issue at all they go above and beyond and are so quick! I’m so lucky to have Erin and everyone in her office! Not to mention they are the sweetest people ever."


May 5, 2022

5  out of  5 rating by Wolfie
"Erin and her staff are always friendly, helpful and available to answer any questions I may have."

Aida Diaz

April 21, 2021

5  out of  5 rating by Aida Diaz
"Me sentí muy cómoda con la atención que nos brindaron se portaron amables y estuvieron disponibles en todo momento para alludarnos gracias a las señoritas por toda su atención y alluda gracias (Translated by Google) I felt very comfortable with the attention they gave us, they were kind and were available at all times to help us, thanks to the ladies for all their attention and thank you all."

Steven Vederoff

January 31, 2021

5  out of  5 rating by Steven Vederoff
"This team saved me a lot of money while switching off my parents insurance. My wife and I got a quote from them that was significantly cheaper than what my parents company was offering. Katie, who managed my account, was super helpful through the whole process. Very responsive, kind, and professional."

Ryan Erickson

December 16, 2020

2  out of  5 rating by Ryan Erickson
"Lack of responsiveness has me looking elsewhere."

Olivia Hope Morgaine

October 2, 2020

5  out of  5 rating by Olivia Hope Morgaine
"Excellent, timely, and friendly customer service."

Erin P. Chapman

September 14, 2020

5  out of  5 rating by Erin P. Chapman
"Erin is responsive, kind, and incredibly helpful. She gets top marks from me!"

Deirdre Edwards

April 2, 2020

5  out of  5 rating by Deirdre Edwards
"Erin is great! Everything taken care of quickly and professionally, with a personal touch. Highly recommend!"