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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Katrina King

January 31, 2026

5  out of  5
rating by Katrina King
"Very kind and helpful staff! Make everything quick and easy!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Erin Ison’s Team. "
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molly leavitt

January 31, 2026

5  out of  5
rating by molly leavitt
"Amazing help! The staff are so personable and honest. They helped me set up life insurance and my car, and explained it to me. I feel very calm and at ease with their help on my policies! I know i am in the right hands"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Erin Ison’s Team here in Shoreline . "
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C

January 29, 2026

5  out of  5
rating by C
"Me and my mother aren’t familiar with American Insurance, but thanks to Shay, we were able to settle our car insurance with StateFarm. The overall process was smooth and easy. He’s an attentive, supportive, and friendly guy! Thank you Shay :)"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Erin Ison’s Team. Shay is great and I'm glad he could help you get everything set up!"
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Tesfu Gebrehiwet

January 15, 2026

5  out of  5
rating by Tesfu Gebrehiwet
"The customer service was very friendly, helpful, and very quick to solve my issue. Highly recommended!!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Erin Ison’s Team. "
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Carlo Melendez

January 12, 2026

5  out of  5
rating by Carlo Melendez
"Called to get help with Renter's insurance. Came away with better Car and Renter's insurance thanks to Shay's attention to detail and diligent help. Messed up something on the Renter's Insurance interest field and Shay was willing and able to get that fixed by drafting up a new COI by hand. Excellent team here."
We responded:
"Thank you so much for the review! So glad Shay was able to get you taken care of :)"
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Anne Raffetto

January 7, 2026

5  out of  5
rating by Anne Raffetto
"Shay was great! Honest, helpful, explained items, and how best they could help me out!"
We responded:
"Hi Anne! So happy we were able to help. "
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Danilo Garcia

June 26, 2025

5  out of  5
rating by Danilo Garcia
"Awesome place to get quote for your insurance needs. Excellent customer service! Love how helpful and knowledgeable Caitie Auld and Shay!"
We responded:
"Thank you so much for taking the time to leave this review. I'm very proud of my team and happy we could help!"
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Erica Hagen

June 14, 2025

5  out of  5
rating by Erica Hagen
"Shay and Erin are amazing! I had another provider and they were able to drop my premium by 46% and saved me more than 1k a year! Thank you both so much!"
We responded:
"This is amazing feedback. Thank you so much for taking the time to leave a review. So glad to have you on board!"
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Joel Lake

March 13, 2025

5  out of  5
rating by Joel Lake
"Great team to work with. Responsive, friendly, and knowledgeable."
We responded:
"Thanks Joel! Appreciate the feedback."
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Frank Ming

August 31, 2024

5  out of  5
rating by Frank Ming
"I got all my business done. Everyone was very fun and friendly."
We responded:
"Thank you Frank! Really appreciate the feedback. "
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Hayo M

August 31, 2024

5  out of  5
rating by Hayo M
"Over 30 years with same agency.."
We responded:
"Thank you so much for the review. So grateful for your business. "
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Nikolas Omara

July 23, 2024

5  out of  5
rating by Nikolas Omara
"I recently bought insurance through Quinn, and my experience was wonderful. She provided answers for all my questions and was able to get me the best policy for my vehicle, very helpful and knowledgeable."
We responded:
"Thank you so much Nikolas! Quinn is amazing and I'm so glad she was able to take great care of you. "
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Alex Zenla

March 12, 2024

5  out of  5
rating by Alex Zenla
"Everyone here is so kind, professional, and is willing to help you, going above and beyond for me. Erin Ison will always have my business."
We responded:
"Thank you so much Alex! We all love working with you. "
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Keith Binney

January 22, 2024

5  out of  5
rating by Keith Binney
"Erin was awesome to work with and made the tedious experience of Insurance shopping very easy. I had a less than positive experience with State Farm over 25 years ago and vowed never to use them again. Working with Erin helped change my mind."
We responded:
"Aw thank you Keith! Glad to have you here now :)"
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Patrick Ferguson

January 3, 2024

5  out of  5
rating by Patrick Ferguson
"These people are fantastic! Insurance-smart, super friendly, and have the customers best interest at heart. I’m a customer forever!"
We responded:
"Thank you so much Patrick!"
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Amy Wright

November 3, 2023

5  out of  5
rating by Amy Wright
"We are new customers of Erin's but chose them over other companies we got quotes from because of the wonderful customer service and prompt help and replies. Their office is nearby and I met them in person which was so nice compared to other companies with agents and adjusters out of town. I love that Erin is local. Caitie and Quinn have been so helpful and friendly. I feel like they care about our family and what is best for us because they are good people, not because of the premium we are paying. I highly recommend Erin and her staff and hope to have many years together!"
We responded:
"Amy, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most."
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Randy Morgan

September 22, 2023

5  out of  5
rating by Randy Morgan
"Fantastic group of agents. Everything is always about what is best for me and my family!"
We responded:
"We love seeing reviews like this, Randy! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Shanna Sierra

September 3, 2023

5  out of  5
rating by Shanna Sierra
"We've been using Erin's State Farm office in Shoreline for several years. Other than the fact that we have found the best pricing with them by far, they have been great to work with on claims. Everyone in the office is super helpful, they are very efficient in dealing with new vehicles, flexible with turning cars on or off (teenage boys and their "upgrades"!), and attentive to our family's needs. State Farm was excellent in dealing with a comprehensive issue with our car being stolen and vandalized. Super pleased and would highly recommend."
We responded:
"Shanna, thank you for taking the time to leave us a review! Our office's top priority is to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
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IR & JR Ellis

August 23, 2023

5  out of  5
rating by IR & JR Ellis
"Very helpful. Made good recommendations that helped us contain costs but create the coverage we needed."
We responded:
"Thank you, IR & JR Ellis, for acknowledging our team's assistance in providing cost-effective yet effective coverage recommendations. We're pleased to have helped meet your coverage needs while managing costs."
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Caleb Ananda-Stout

July 21, 2023

5  out of  5
rating by Caleb Ananda-Stout
"Although I didn't end up staying with State farm. Fantastic insurance agent"
We responded:
"Thank you, Caleb, for the kind review. We will miss having you as part of our Shoreline State Farm family. If you ever need anything, feel free to reach out to our office!"
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ocbazgi Abraham

May 17, 2023

5  out of  5
rating by ocbazgi Abraham
"Very Positive and informative handle her business professional"
We responded:
"Thank you!"
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Sven McNichols

May 17, 2023

5  out of  5
rating by Sven McNichols
"Erin Ison State Farm was easy to work with including: - Getting insurance quote - Speed of getting information to me. - Linking my two insurance accounts. - Nice people and quite helpful. - I have been with them for 17 years."
We responded:
"So happy to hear this"
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David DeMoss

April 25, 2023

5  out of  5
rating by David DeMoss
"I’ve been with State Farm and Erin for quite a few years.she is the best insurance person I’ve ever dealt with. she always takes care of her clients and is very very helpful with all their needs."
We responded:
"Thank you so much for the kinds words. Have a great day!!"
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Nelly Alegre

April 15, 2023

5  out of  5
rating by Nelly Alegre
"Jessica was the agent who very nicely gave me a quote for a car insurance and after comparing with other companies this was the best option!"
We responded:
"Jessica is great! So glad she could help. "
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Jean Powell

April 13, 2023

5  out of  5
rating by Jean Powell
"I have had the best experience, which is not something I’d expect to say for insurance. Caitie has been so responsive and quick and thorough, making every part of the process a breeze. And Erin has been super knowledgeable, helping me to mitigate risk in its entirety and making smart suggestions that give me piece of mind. I highly recommend working with this team, I didn’t know insurance could be so pleasant and so easy! I have now switched all policies over."
We responded:
"Thank you so much for sharing! Caitie is amazing. "